Effective Date: 8/4/2025
Company: Yellow Triangle Tours – Sri Lanka

At Yellow Triangle Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website and services.

Information We Collect

When you interact with our website or book a tour, we may collect:

• Personal Information – Name, email address, phone number, and billing information
• Booking Details – Travel dates, group size, destination preferences
• Technical Information – IP address, browser type, pages visited (via cookies and analytics tools)
• Communication – Emails, contact form messages, or reviews you send us

How We Use Your Information

We use your data to:

• Process bookings and tour reservations
• Respond to your inquiries and customer service requests
• Send updates, confirmations, and promotional content (only if you opt-in)
• Improve our website, services, and customer experience
• Ensure secure and reliable transactions

Data Protection

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse. All payment information is processed through secure, encrypted gateways.

Cookies

Our website uses cookies to enhance user experience, analyze website traffic, and remember your preferences. You can manage cookie settings through your browser.

Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

• Trusted third-party partners involved in booking or operating your tour (e.g., hotels, guides)
• Payment processors for secure transactions
• Legal authorities, only if required by law

Your Choices & Rights

You can:

• Request access, correction, or deletion of your data
• Opt-out of marketing emails anytime via the “unsubscribe” link
• Contact us regarding any concerns about your data

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +94 112 456 567
Address: Colombo, Sri Lanka.